It seems obvious until you try to map it out. “What is digital marketing?” seems like a trivial question. It’s right there, in the name — “marketing that is done with fingers”, obviously. To break it down a bit — marketing, which let’s just say means “communicating value of product or service to potential customers”, and “digital” which is like, “using computers and stuff”. Easy, right? What is “Digital”? — A Sidebar But,… Read More »Wait, What Is “Digital Marketing” Exactly?
The Andon cord is a thick weave of synthetic highlighter-alarm-yellow that used to run the length of every assembly line of every Toyota plant. Along with the hundreds of metric tons of door assemblies and engine parts and radio knobs that snaked their way through these assembly lines, so did the cord. Gently swaying to the humming rhythm of heavy machinery and man working in… Read More »If you’re doing something stupid… stop
When you think of cutting-edge marketing, direct mail is not what comes to mind. And yet, despite previously declining numbers, it’s proving to be a resilient marketing niche, and still represents the largest local advertising spend of $38.5 billion in 2020. There is a sort-of minimalist purism in direct-mail marketing. The message is delivered to the prospect, and that’s it. No cookies, no click-throughs, just a pass or fail, convert or wind up in the garbage can. And, with open rates of up to 90%, and a 28% better conversion rate than digital channels, there is at least one key principle that can help any digital marketer concentrate their efforts more efficiently.
Whether you’re an in-house marketer, a consultant, or an agency, hearing the words “We have no competitors” can be the kiss of death for the brand. Competition is good, but here is how young entrepreneurs screw it up sometimes…
Gensler is proud to be part of the creation process of elevated and carefully curated retail experiences in partnership with some of the most recognizable global brands. As part of the Starbucks Shanghai Reserve Roastery project, Gensler helped to create the largest Starbucks retail location in the world.
A practical exercise in saying something more than “I like good things and dislike bad things”. Thousands of hours of agency and in-house branding, PR, marketing, and miscellaneous “communications professional” work time is spent on trying to dress up the flaccid and the obvious as “brand values”. Marketing and communications people act as if repeating meaningless words strung together like an incantation will actually convince… Read More »How to uncover authentic (brand) values.
Don’t be confused. You, the consumer, are the product of branding. The doctrine of “no-self” in Buddhism describes the idea that there is no single, indivisible, permanent self. You are not your perceptions, your thoughts, your feelings, not even your body that replaces every component of itself many times over during a lifetime. There is no permanents self, but what you call your self is… Read More »A Brand is a set of values.
What do Groot and Baby Yoda have in common? They both think Baby Nut is a poser.
The Planters Baby Nut ad is an example of poor brand storytelling. The Baby Nut campaign undermines itself and the brand. It makes me not want to buy Planters nuts. More generally, this ad campaign violated a couple of basic brand storytelling principles, taking a risk and trying to make us care, only to roll everything back and strip out any emotional investment in the story, or the brand.